What is meant by Communication?
- Communication is a process of sending or exchanging information from one person to another
- Communication is perceptual but information is factual
- Communication is tailored and patterned but information is specific
- Communication is interpersonal but information is impersonal
- Communication is either one way or two ways
- One way communication is when you receive a late feedback
- Two way communication is where interaction and reaction take place and immediate feedback
- To communicate effectively, you will find, it is not your aptitude, but it is your attitude, which determines your altitude
- For successful positive communication, use more than one mean of communication to influence more than one human sense
- Expressive communication is more effective than impressive communication
Three Rules in Communication
Rule One:
Anything will and can convey a message
Rule Two:
Personality of the sender and receiver that determines what message means
Rule Three:
Prevailing culture conveys itself
Process of Communication
· Receiver passes a message
· While passing it, it is encoded
· This message is passed through a medium
· Where it is decoded
· The receiver, then turns to be a sender
· The same cycle again takes place
Setting an Objective for Successful Communication
S-Simple and Serious
M-Measurable
A-Achievable
R-Realistic
T-Time Action Plan
Communication takes different Forms
- Communicate Verbal
- Communicate Non-Verbal/Body Language
- Communicate in Writing
- Communicate in Signs
What if Communication is Positive?
- Less stress
- More achievements
- Better networking
- Time and cost are cut to the minimum
- Turn to be creative
- Better job opportunities
- More experience
- Problem solver
- Self acceptance
- People acceptance
- Healthy work and domestic environment
- Dynamic personality
What if Communication is Negative?
- More stress
- Less achievements
- Over cost and time
- Less networking
- Bureaucratic
- Less job opportunities
- Frustration
- Devaluating to yourself and others
- Static personality
How to Communicate Effectively
· Set your objective
· Split it to goals
· Avoid making it a wish
· Measure your abilities and surrounded capabilities
· Be ready with contingency plans
· Chose right people to cooperate with you
· Know your time robbers
· Avoid procrastination
· Work with parallel objectives to feel achievements
· Never to say, it is not my day, but say, it is my learning day
· Measure your winning status by the minimum human loss
· Be always ready with solutions and alternatives
· Measure reasons of success not motives of failure for self enhancement
· Do not forget the risk factors
· Avoid jumping into conclusions
· Avoid stereo typing
· Avoid building on assumptions and expectations
· Speak concrete not abstract
· Phrase and rephrase to clarify
· Be an active listener
· Listen and do not just hear
· Double check your understanding
· Do not assume that your message is delivered
· Use the same language of receiver
· Mind age, gender and culture of your receiver
· Avoid cut offs
· Be open to opponents
· Do not outshine your master
· Be a broad minded not narrow minded
· Respect others opinions
· Mind value, attitudes and principles of others
· Do not build on convention of meaning
· Avoid inner self interpretation
· Wait or ask for a feedback
· Do not communicate and build on manipulation
· Do not be an offensive or aggressive communicator
· Avoid also being a submissive or passive communicator
· Be an assertive one
· Speak in confidence to be persuasive, positive, powerful and precise
· Avoid silent conversation
· Communicate without giving a bad mouthing about others
· Communicate without blaming nor comparing
· Communicate without demonstrating authority of position or money
Function positive body language, facial gesture and keep an open posture, to be an easy person to send and receive effective message.